Policies

Course Withdrawal, Cancellation and Rescheduling

If you wish to withdraw from a course, you must advise us in writing and include the official receipt. Our policies regarding refunds are:

More than 15 business days in advance: a full refund minus a $50.00 administration charge.

Fifteen to five business days in advance: a transfer to another course or a credit, valid for one year, to another TTT course can be considered. Credits are transferable within your organization.

Less than five business days in advance: you may send someone else to take your place without any additional cost.

***Exception: once course confirmation has been received: TTT will not accept any cancellations or refund requests following the receipt of the course confirmation, however substitutions are welcome. Course confirmations can happen at anytime prior to the start of the course.

If the course has started and/or the course notes have been given, no refunds or credits will be issued.

If a speaker is not available due to unforeseen circumstances, another speaker of equal ability will be substituted.

TTT reserves the right to cancel or change the date or location of its events. TTT's responsibility will, under no circumstances, exceed the amount of the fee collected. TTT is not responsible for the purchase of non-refundable travel arrangements or accommodations or the cancellation/change fees associated with cancelling them. Please call to confirm that the course is running before confirming travel arrangements and accommodations.

**In the event that TTT chooses to cancel a course, a full refund will be issued to the registrant.

Refund Timeframe: Allow up to 30 days for refunds to be processed.

TTT Privacy Policy

The Talented Technology Training (TTT) is committed to providing our web site visitors respect to their privacy. This page summarizes the privacy policy and practices for all TTT web sites. TTT web sites do not automatically gather any personal information from you, such as your name, phone number, or e-mail address. This information is only obtained if you provide it voluntarily, through contacting us via e-mail, or through an online form. Any personal information you do provide is managed according to the Canada's Personal Information Protection and Electronic Documents Act. This means that, at the point of collection, you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to the collected information.

Information collected via the Internet

While we make no attempt to link the information collected to the identity of individuals, this information is used to help us make our site more useful to our clients by learning about the number of visitors to our site, and by monitoring traffic patterns. We do not track or record information about specific individuals and their visits. Visitor information is not disclosed to anyone except Talented Technology Training personnel who need the information for legitimate business purposes such as responding to a client request.

Security

For site security purposes, the Talented Technology Training employs software programs to monitor network traffic that identifies unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

Privacy and Links to Other Sites

Talented Technology Training web sites may contain links to other sites. We are not responsible for the content and the privacy practices of other web sites and encourage you to examine each site's privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability, and correctness of material and information found.

Information Collected in E-mails and Web Forms

If you should choose to provide us with personal information—-as in an e-mail, fax or by filling out a form and submitting it to us through our website—-we will use that information to respond to your message and to help us get the information you have requested. The Talented Technology Training does not collect personal information for commercial marketing or distribution to any private organizations. Messages sent via the Internet can be intercepted. If you are concerned about sending your personal information to us via the Internet, you can use another method such as fax or regular mail.

Transactions Where Information Enters a System of Records

Where personal information is provided that enters a system of records, it is collected in compliance with Canada's Personal Information Protection and Electronic Documents Act. The Talented Technology Training collects, creates and maintains information for the purposes of admission, registration and other activities directly related to its education programs. Information collected is only kept for the length of time necessary to fulfill the purpose for which it was collected.

Getting More Information

For questions or comments regarding this policy, or for additional information about the administration of the Canada's Personal Information Protection and Electronic Documents Act, please visit: .